Domestika Course: Community Management Fundamentals
£19.90
Do you want to create a brand that resonates with its audience, capable of generating engaging conversations around your product? In this course, learn how to build an active, vibrant, and engaged community of followers for your brand. By following Hana’s expert advice, discover how to build a strong community management strategy from scratch, seeing how to apply everything you learn along the way with Hana’s case study to ensure you build a thriving community around your brand.
Learn how to respond to all kinds of feedback – the good, the bad, and the ugly.
DISCOVER NEW TACTICS
Learn about and how to practically implement social listening to your social media management.
BUILD A COMMUNITY
Learn how to build a community that loves you, supports you, provides feedback, and helps to grow your brand.
CREATE A STRATEGY
Create a community management strategy relevant to your brand, with achievable results and a clear execution plan.
UNDERSTAND THE DO'S AND DON'TS
Understand how the world of community management ticks, and how it doesn’t.
INCREASE YOUR SKILLS
Increase your skillset and effectiveness by understanding everything there is about community management.
TOPICS COVERED
U1: Introduction
About Me | Influences | What We Will Do in the Course?
U2: Community Management 101
What is Community Management | Introducing the Case Study: Tarsila Kruse | What’s Going On In The World Of Social Media | Setting Goals | Measuring Results – The Key To Success
U3: From Foundation to a Thriving Community
Choosing the Right Platform for Community Management | Target Audience | Social Listening | Brand Voice and Tone | Moderation | Engagement: Techniques for Social Proof
U4: Community Management: Best Practices
Developing a Community | Management Strategy | Community Management Dos and Don’ts | Team Roles in Social Media Marketing
Final Project
Community Management Strategy
WHAT IS INCLUDED
A 4-hour self-paced online course
Training materials – templates, workbooks, checklists
Lifetime access to training materials and additional materials, including future updates of the materials
Forums support (directly overlooked by Hana)
WHO SHOULD ATTEND
Marketing and communication professionals
Small business owners
Personal brands
Female founders
Any business providing services or selling products
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Domestika Course: Community Management Fundamentals
£19.90
Do you want to create a brand that resonates with its audience, capable of generating engaging conversations around your product? In this course, learn how to build an active, vibrant, and engaged community of followers for your brand. By following Hana’s expert advice, discover how to build a strong community management strategy from scratch, seeing how to apply everything you learn along the way with Hana’s case study to ensure you build a thriving community around your brand.
Description
TRAINING OUTCOMES
BE GREAT AT COMMUNICATION
Learn how to respond to all kinds of feedback – the good, the bad, and the ugly.
DISCOVER NEW TACTICS
Learn about and how to practically implement social listening to your social media management.
BUILD A COMMUNITY
Learn how to build a community that loves you, supports you, provides feedback, and helps to grow your brand.
CREATE A STRATEGY
Create a community management strategy relevant to your brand, with achievable results and a clear execution plan.
UNDERSTAND THE DO'S AND DON'TS
Understand how the world of community management ticks, and how it doesn’t.
INCREASE YOUR SKILLS
Increase your skillset and effectiveness by understanding everything there is about community management.
TOPICS COVERED
U1: Introduction
About Me | Influences | What We Will Do in the Course?
U2: Community Management 101
What is Community Management | Introducing the Case Study: Tarsila Kruse | What’s Going On In The World Of Social Media | Setting Goals | Measuring Results – The Key To Success
U3: From Foundation to a Thriving Community
Choosing the Right Platform for Community Management | Target Audience | Social Listening | Brand Voice and Tone | Moderation | Engagement: Techniques for Social Proof
U4: Community Management: Best Practices
Developing a Community | Management Strategy | Community Management Dos and Don’ts | Team Roles in Social Media Marketing
Final Project
Community Management Strategy
WHAT IS INCLUDED
A 4-hour self-paced online course
Training materials – templates, workbooks, checklists
Lifetime access to training materials and additional materials, including future updates of the materials
Forums support (directly overlooked by Hana)
WHO SHOULD ATTEND
Marketing and communication professionals
Small business owners
Personal brands
Female founders
Any business providing services or selling products
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